Published: 08 June 2020  (Updated: 08 June 2020)

CTPA COVID-19 Guidance on In-Store Testers and Cosmetic Counters, Beauty – Safe in Store

As the UK Government considers an easement of restrictions during the current COVID-19 health emergency, the re-opening of retailers, concessions and cosmetics counters can be anticipated in the coming weeks and months.

The Cosmetic, Toiletry and Perfumery Association (CTPA) is proud to announce the launch of new guidance, COVID-19 Guidance on In-Store Testers and Cosmetic Counters, Beauty – Safe in Store to promote beauty being safe in store for the customer and staff by addressing the future use of testers and how companies can prepare for retailers in general and stores with counter staff to re‐open.

The guidance provides key measures for beauty counters and other retail formats introduced in phased stages.  It highlights important factors to consider, such as enhanced hygiene measures and restricted access to open products.

The guidelines will be reviewed and updated as Government advice changes. However, CTPA welcomes comments, questions or suggestions for improvements to this guideline. These should be addressed to Emma Meredith ([email protected]).

CTPA, with the support of the British Retail Consortium (BRC), has also created a Customer Charter, PROTECTING US ALL AT THE BEAUTY COUNTER - Our Pledge to Customers, to reassure customers of the safety considerations and processes in place when shopping for beauty safely in‐store.

CTPA has been issuing help and advice to the cosmetics industry, but also to consumers, during the COVID-19 health emergency. You can find all of these updates here in one place.


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