Published: 15 July 2022

What Should you Investigate for UEs or SUEs?

When a consumer contacts a Responsible Person, (RP) to alert of an adverse effect that possibly occurred after the use of the cosmetic product, this must be investigated.  Specific key words and reported symptoms can help the RP to understand whether the adverse event is an Undesirable Effect (UE) or a Serious Undesirable Effect (SUE).  Do you want to have a better understanding of how to investigate possible adverse effects when your company is contacted by a consumer?

CTPA is intending to run an interactive training on cosmetovigilance and companies’ obligations, for companies that are not members of the association.  This CTPA training shall provide an overview of company’s recording and reporting obligations in the UK and the EU when a consumer experiences an adverse event, with a particular focus on performing a causality assessment.  Furthermore, attendees shall gain knowledge of the causality assessment process via practical examples and active participation to case studies. If sufficient interest is received, more details on the date, time and cost of the training will be shared soon.  The training will be offered for a small fee.

If your company is not a CTPA member but you would like to attend a training on Cosmetovigilance, please email [email protected] to register your interest in this training.  This training would benefit regulatory professionals, marketing, customer care professionals amongst others.

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