Published: 22 July 2020  (Updated: 31 July 2020)

Reopening of Beauty salons - New Guidance Available

UPDATE:  The UK Government has postponed the reopening of beauty salons and other close-contact services, originally scheduled for 1 August 2020.


Following the UK Government’s announcement that beauty salons and other close-contact services can reopen from 1 August 2020, guidance has been issued by the Government on safe practices.

On 23 July 2020, The UK Government issued guidance for safe working for close contact services including hairdressers, barbers and beauticians.

The National Hair and Beauty Federation (NHBF) has further information and resources available on this topic.

In June, CTPA announced the launch of new guidance, COVID-19 Guidance on In-Store Testers and Cosmetic Counters, Beauty – Safe in Storeto promote beauty being safe in store for the customer and staff by addressing the future use of testers and how companies can prepare for retailers in general and stores with counter staff to re‐open.

The guidance provides key measures for beauty counters and other retail formats introduced in phased stages.  It highlights important factors to consider, such as enhanced hygiene measures and restricted access to open products. 

With the support of the British Retail Consortium (BRC), CTPA has also created a Customer Charter, PROTECTING US ALL AT THE BEAUTY COUNTER - Our Pledge to Customers, to reassure customers of the safety considerations and processes in place when shopping for beauty safely in‐store. Please see this news item for further information on both documents.

CTPA has been issuing help and advice to the cosmetics industry, but also to consumers, during the COVID-19 health emergency. All of these updates may be found here.

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